Frequently Asked Questions (FAQs)
Why do I have to pay to play PTFG?
There are two types of fantasy games on the web, free and pay. We're a small fantasy sports boutique, owned by a couple of guys, and not backed by a major media company with lots of advertising revenue. Hence, the entry fees are used to pay for the prizes. Operating as a small business provides many benefits to you such as smaller leagues which means better odds. It also means better customer service. Send us an email and you'll get a reply. Win a cash prize and you'll receive a check within 10-15 business days - guaranteed! Go ahead, play some of the free games, and see how long participants stay interested. Here, you'll get competition because everyone has some of their own skin in the game and enjoys playing fantasy golf.
Are there any additional fees after signing up for a league?
Absolutely not! We're not one of those sites that tries to nickel and dime you to death. There are no extra fees for using a mulligan or starting a golfer a 3rd time, etc. Our game is not about seeing who can spend the most money. Therefore you cannot buy extra mulligans or extra golfer usages.
What's the difference between a season and a session?
A season is composed of 24 to 32 weeks depending on the game format. A session consists of 4 to 10 consecutive weeks within the season (again depending the format). A season consists of multiple sessions. Think of each session as a mini-season in which prize money is also awarded to top performers. Sessions add to the overall strategy and provide additional opportunities to win prize money throughout the season; especially for those who fall out of season prize money contention. See the season schedule for a breakdown of tournaments by session. See the Prize Money Schedule for the overall season and session payouts.
Can I have more than one team in a league?
Yes, as long as you pay the league entry fee for each team. For convenience, you can manage all your teams under a single account (e-mail address). To set your lineup for a particular team, simply select the team in the drop-down box on the Lineup screen. Some PTFG leagues offer an optional Best Ball contest for users playing two teams. In this side contest, you take the best weekly score out of your two teams.
Can I have your league emails go to a second email address?
Yes! You can enter a secondary email address for all communications from the website including weekly lineup reminders, weekly results, missing lineup reminders, and other emails sent by the league commissioner. This setting is called the "CC Email" and is great option for participants who share a team or simply want all website emails sent to a second email address (e.g. work and home). It is important to note that only the primary email address can be used as the login Id and users CANNOT login within the secondary "CC Email" address. You can add a "CC Email" address to your profile by clicking on the My Profile link at the bottom of each page.If you are playing in multiple PTFG leagues, your "CC Email" can be different for each league. As a result, it must set it in each league. This makes it possible to share a team in one league, but not another.
When are the weekly results posted?
The results are posted shortly after the golfer earnings are made available for each tournament. This is usually late Sunday evening. Participants can elect to be notified by e-mail once their league results have been posted.
What happens if I can't login or access the site due a problem at my end?
If you are unable to submit your lineup via the site for whatever reason (can't access site, forgot password, etc.), you may submit your lineup via e-mail. However, any lineup submitted via e-mail must have a timestamp prior to the lineup deadline or it will not be accepted. Any lineups received via e-mail will be entered in the system by the commissioner as soon possible. Participants should submit their lineup via e-mail to Commissioner@ProTourFantasyGolf.com. For more information, see our Terms & Conditions page.
How do I know my lineup has been received by the system?
There are 3 ways you can confirm your lineup was received by the system:
1) Check the Results screen which you should be forwarded to upon submitting your lineup, or
2) Check for a confirmation e-mail, or
3) Check the Lineup screen (i.e. go back to it)
On the Results screen, you can always see your lineup but no one else's until the lineup deadline passes. You can determine if someone else has submitted their starting lineup because you'll see "-- XXXXXXXX --" for each starting golfer. However, you don't get this indication for Sat / Sun subs as it is considered strategically revealing.
Can I change my starting lineup after I submit it?
Yes, you can change your lineup as many times as you'd like as long as it's before the lineup deadline. Each time you submit a lineup, you'll get a confirmation e-mail. Once the lineup deadline passes, then you'll only be able change your lineup for the next upcoming deadline (e.g. Saturday sub).
Is there anything I can do to see the lineup deadline times in my own time zone?
Yes, you can configure your preferred time zone by clicking on the "My Profile" link at the bottom of each page (after you login). Selecting your time zone will cause the lineup deadline times to be displayed in your local time on the Lineup screen as well as in the weekly lineup e-mail reminders.
I'm not receiving lineup confirmation e-mails or any other league e-mails.
First make sure you haven't disabled "Email Reminders" via the "My Profile" link at the bottom of each screen. Second, check your spam folder to make sure our e-mails aren't going there. If they are, make sure you've added Commissioner@ProTourFantasyGolf.com to your address book and safe sender list. For help on updating your safe sender list, you can check out ExactTarget’s insightful instructions.
How come the lineup drop-downs include all golfers instead of just those playing in the upcoming tournament?
We don't have the ability to get real-time updates on who is and who isn't playing a tournament. Plus, golfers withdraw and get added to tournaments at the very last minute. Therefore, we've put this onus on each participant and suggest they always check various Internet sources to determine who's playing each week (e.g. tournament website, golfer news, Vegas odds, etc). We've actually made this very easy by providing you with links to many of the best sites on each leagues Resources page. There is also a green "Check Field" button on the Lineup page which will take you straight to the player field listing for the upcoming tournament. Usually you'll find this page to be the most current resource of any, so it's always worth double-checking. For some reason, if you don't see a golfer's name in the lineup drop-down, just send us an e-mail and we'll get him added as soon as possible. If it's close to the lineup deadline time, just pick any golfer as a proxy and send us an email indicating the new golfer you wanted to use. We must receive your e-mail prior to the lineup deadline time.
Do you offer private leagues?
Yes, we now offer private leagues starting at $150 per year. Click here for more information about how you can become commissioner of a private league for you and your friends. Private leagues allow you to set your own entry fee, schedule, and prizes. It's your responsibility to create each team, collect all entry fees, and distribute all prizes. But other than that, we still do the majority of the work. Alternatively, you may want to simply encourage your to friends to join a public PTFG league and take advantage of our country club setting (see next question for more info).
How does the country club setting work?
Each participant can choose their own country club value which appears next to their name in the standings. The country club value is totally optional and doesn't have to be real country club. It can simply be any made up name. By setting up a Country Club attribute which matches your friends, you can easily filter the Standings, Weekly Results, and Statistics pages to see how you're doing relative to just your friends and no one else. This feature is ideal for side bets with your buddies which the Commish highly encourages. This gives you the opportunity to compete against the entire PTFG field as well as your buddies! Note that it's up to you to track all side bets. The website only tracks the prizes we're giving away. You can go to any existing PTFG league and click on the Standings tab to see an example of the Country Club Filter drop-down. You can set your Country Club via the My Profile link at the bottom of your league page.
Do you offer white label versions of your game?
Yes, we currently offer white label versions of our game and have several sites in production. If you're interested in a version of our game branded with your company or country club, just drop us a line. We'll be happy to send you links to several examples along with our pricing packages.
Who is the Commissioner?
The commissioner is a Pro Tour Fantasy Golf employee. The commissioner is responsible for administering all leagues and is not eligible to play in any league as per our Terms & Conditions.
Is your fantasy golf website legal?
Yes! Fantasy Golf and other fantasy sports are 100% legal as explained here by the Fantasy Sports Trade Association.
Where can I find the answers to other questions?
Be sure to check our Rules and Terms & Conditions pages. That's where the answers to many more questions can be found. If you don't see your answer there, then drop us an e-mail and we'll be sure to get back to you.
Pick 3 Classic Format Only
I'm not not going to have access to the Internet this weekend. How can I pick my Saturday sub?
You should consider submitting an auto-sub policy. This feature is available from the Lineups screen (Saturday Sub) and allows you substitute your worst golfer with a golfer atop the leader board based on several rule choices made by you. In general, auto-subbing is not recommended, but is better than not subbing at all.
Can I change my Saturday / Sunday sub after I submit it?
Yes, just like your starting lineup, you can change your sub choice as many times as you'd like as long as it's before the lineup deadline. If you want to undo your sub choice and keep your original lineup, just change both sub drop-downs to "--- Choose ---" and submit your lineup again.
Why are the Saturday / Sunday lineup deadlines after some golfers have teed off?
The Sat/Sun deadlines are always at 9 AM Central time except for a tournaments such as the British Open which is on a totally different schedule since it takes place in the United Kingdom. We do this for consistency and convenience. We don't want the Sat/Sun times to be a moving target. Plus, it's nice to have Saturday morning to get your sub in if you forget or don't have time on Friday night. The golfers who are already on the course by 9 AM are at the bottom of the leaderboard and their winnings are almost always insignificant. The leaders don't usually tee off until much later than 9 AM so the additional time provides no real advantage.